School of Social and Political Science

Jackie Gulland

Job Title

Lecturer in Social Work

Photo
Jackie Gulland

Room number

2.09

Building (Address)

Chrystal Macmillan Building

Street (Address)

15a George Square

City (Address)

Edinburgh

Country (Address)

UK

Post code (Address)

EH8 9LD

Background

I am currently working from home - please contact me by email.

Teaching

I am a lecturer in social work and teach on the social work programme at all levels, including undergraduate and Masters. From January 2021 I will be programme director for the BSc in Social Work. I also contribute to research methods teaching across the School of Social and Political Science.

I have taught students from a wide range of backgrounds and I am committed to widening participation in higher education and to making the social sciences accessible to everyone. I am a Fellow of the Higher Education Academy

I am a member of the Social Policy Association, the Socio-Legal Studies Association and the British Sociological Association. I have served on the editorial board of the journal Social Policy and Society.

I am a member of the Disability Research Edinburgh network - see our webpage here Disability Research Edinburgh

Follow me on twitter @JackieGulland

Publications

Books

Gulland, J. (2019) Gender, Work and Social Control: A Century of Disability Benefits, Basingstoke, Palgrave Macmillan.

e-book available at https://link.springer.com/book/10.1057/978-1-137-60564-1

Articles in peer-reviewed journals

Gulland, J. (2020) ‘Households, Bubbles and Hugging Grandparents: Caring and Lockdown Rules during COVID-19’. Feminist Legal Studies 28 (3): 329–39. https://doi.org/10.1007/s10691-020-09445-z.

Cree, V., Morrison, F., Mitchell, M. and Gulland, J  (2020). “Navigating the Gendered Academy: Women in Social Work Academia.” Social Work Education, 1–15. https://doi.org/10.1080/02615479.2020.1715934.

Gulland, J., (2019 ) 'Conditionality and social security: lessons from the household duties test' Journal of Social Security Law 26, 60–76.

Open access copy available on Edinburgh Research Explorer

Gulland, J. (2017) 'Working while incapable to work?  Changing concepts of permitted work in the UK disability benefit system' in Disability Studies Quarterly 37, 4 (Open access)

Gulland, J. (2017) 'All under one umbrella? The Family Guide to National Insurance 1948' in Northern Ireland Legal Quarterly 68, 3 (open access)

Gulland, J. (2013) 'Extraordinary Housework: women and claims for sickness benefit in the early 20th century', Women's History Magazine 71, Spring 2013, 23-30.

Open access copy available on Edinburgh Research Explorer

Gulland, J. (2012), "Fitting themselves to become wage-earners": Conditionality and incapacity for work in the early 20th century', Journal of Social Security Law, 119, 2, 51-70. Article available through the Westlaw database

Open access copy available on Edinburgh Research Explorer

Gulland, J. (2011) 'Ticking boxes: understanding decision making in Employment and Support Allowance' in Journal of Social Security Law 18(2) pp69-86.  Article available through the Westlaw database

Open access copy available on Edinburgh Research Explorer

Gulland, J. (2011) 'Taking complaints seriously: the role of informality in complaints about public services' in Social Policy and Society 10 (4), pp483-494.

Open access copy available on Edinburgh Research Explorer

Gulland, J. (2009) 'Independence in complaints procedures: lessons from community care' in Journal of Social Welfare and Family Law 31(3), pp59-72.

Open access copy available on Edinburgh Research Explorer

Gulland, J. (2006) 'Second-tier reviews of complaints in health and social care' in Health and Social Care in the Community 14(3), pp206-214.

Contributions to published books

Gulland, J. ‘Social Justice and Administrative Justice’ in Hertogh, Kirkham, Thomas and Tomlinson (eds)The Oxford Handbook of Administrative Justice, forthcoming 2021

Gulland, J (2016) 'Accountability for Welfare' in Alcock, P., Haux, T., May, M. and Wright, S. (eds) Student's Companion to Social Policy 5th Edition London: Wiley Blackwell

Gulland, J (2012) 'Accountability for Welfare' in Alcock, P., May, M. and Wright, S. (eds) Student's Companion to Social Policy 4th Edition London: Wiley Blackwell

Gulland J. (2010) 'Complaints Procedures and Ombudsmen: current developments in the UK' in Adler, M. (ed) Administrative Justice in Context, Oxford: Hart Publishing

Published research reports

IPSOS MORI and Gulland, J. (2011) Collection of client feedback and outcome information across the CLAO network, Edinburgh, Scottish Legal Aid Board

Gulland, J (2009) Scoping report on existing research on complaints mechanisms London, Health Professions Council

MacLardie, J., Murray, L., Sewel, K., Adler, M., Black, S., Halliday, S., Gulland, J. and Mordaunt, E. (2007) Scrutiny and the Public: Qualitative Study of Public Perspectives on Regulation, Audit, Inspection and Complaints Handling of Public Services in Scotland, Edinburgh, Scottish Government

Adler, M. and Gulland, J. (2003) The Experiences, Perceptions and Expectations of Tribunal Users (literature review for the Lord Chancellor's Department) London, Council on Tribunals.

Qualifications

PhD in Social Policy, University of Edinburgh

MSc in Social Policy (by research), University of Edinburgh

MSc in Social and Public Policy, University of Edinburgh

Post-graduate Professional Certificate in Youth and Community Work, Aberdeen College of Education

MA (Hons) Linguistics, University of Edinburgh

Research interests

Research interests

Rights, Law and Regulation, welfare systems, gender and public policy, disability, Social History, Socio-legal, Social care, Family Caregiving, Older people

I am a socio-legal researcher and am interested in the ways in which social welfare law interacts with people's understandings and experiences of their rights. I have particular interests in how social welfare laws and policies affect people  in relation to gender, disability, age and other inequalities. I have particular expertise in social security law and in the real world of social care.

My research is mainly qualitative and I have used a variety of methods including interviews, focus groups and archives. I have expertise in using archives for social science research and in analysing qualitative data of all kinds.

My most recent research used archive materials to look at decision making on disability benefits over the last hundred years. This research was funded through a Leverhulme Trust Early Career Fellowship and has led to an award winning research monograph 'Gender, Work and Social Control: a century of disability benefits' . This book won the Social Policy Association Richard Titmuss Book Award 2020.

For more information on this project and further details of publications, see my research blog http://www.blogs.hss.ed.ac.uk/constructingincapacity/

I gained my PhD in Social Policy from the University of Edinburgh. This study involved detailed interviews with people who had made complaints about social care services and focus groups with service users of care services. My research questions concerned why people complained, what they hoped to achieve and how complaints mechanisms might be improved.

The key finding from the study points to the need to understand users of social services not just as individuals but as members of wider communities of interest.

Topics interested in supervising

I welcome PhD applicants with interests in topics relating to Adult Social Care, Social Security and Disability. I have particular interests in socio-legal approaches to social welfare, history of social welfare, gender and social welfare and in service users' experiences of welfare.

If you are interested in being supervised by Jackie Gulland, please see the links below (opening in new windows) for more information:

Works within

Staff Hours and Guidance

Please email me to make an appointment at a time that will suit us both

Publications by user content

Publication Research Explorer link
Gulland J. Households, bubbles and hugging grandparents: Caring and lockdown rules during COVID-19. Feminist Legal Studies. 2020 Nov 23;21(1). https://doi.org/10.1007/s10691-020-09445-z
Cree VE, Morrison F, Mitchell M, Gulland J. Navigating the gendered academy: Women in social work academia. Social Work Education. 2020 Jan 23. https://doi.org/10.1080/02615479.2020.1715934
Gulland J. Gender, Work and Social Control: A Century of Disability Benefits. 1 ed. London: Palgrave Macmillan, 2019. 241 p. (Palgrave Socio-Legal Studies). https://doi.org/10.1057/978-1-137-60564-1
Gulland J. Conditionality in social security: Lessons from the household duties test. Journal of Social Security Law. 2019 Jul;26(2):62-78.
Gulland J. Review of Susan Beechey, Social Security and the Politics of Deservingness, Basingstoke: Palgrave MacMillan, 2016, 122 pages, ISBN: 978-1-349-91889-8. European Journal of Social Security. 2017 Dec 18;19(4):369-370. https://doi.org/10.1177/1388262717746208
Gulland J. All under one umbrella? The Family Guide to National Insurance 1948. Northern Ireland Legal Quarterly. 2017 Nov 7;68(3):259-70.
Gulland J. Working while incapable to work? Changing concepts of permitted work in the UK disability benefit system. Disability Studies Quarterly. 2017 Nov 1;37(4):1-35. 6. https://doi.org/10.18061/dsq.v37i4.6088
Gulland J. Book Review Justice, Care and the Welfare State (Engster) and Family Policy and Disability (Rimmerman). European Journal of Social Security. 2017 Mar 9;18(3):324-327. https://doi.org/10.1177/138826271601800307
Gulland J. Accountability for Welfare. In Alcock P, Haux T, May M, Wright S, editors, Student’s Companion to Social Policy. 5 ed. London: Wiley-Blackwell. 2016. p. 313-319. 44
Gulland J. Review of "Underclass: a history of the excluded since 1880" by John Welshman. Social Policy and Administration. 2015 Sep;49(5):671–672. https://doi.org/10.1111/spol.12158
Gulland J. Extraordinary housework: Women and sickness benefit in the early-twentieth century. Women's History Magazine. 2013 Apr 30;71(1):23-30.
Gulland J. "Fitting Themselves to Become Wage-Earners" Conditionality and Incapacity for Work in the Early 20th Century. Journal of Social Security Law. 2012;119(2):51-70.
IPSOS Mori. Collection of client feedback and outcome information across the CLAO network. Scottish Legal Aid Board, 2011. 80 p.
Gulland J. Taking Complaints Seriously: The Role of Informality in Complaints About Public Services. Social Policy and Society. 2011 Oct;10(4):483-493. https://doi.org/10.1017/S1474746411000236
Gulland J. Ticking Boxes: Decision-Making in Employment and Support Allowance. Journal of Social Security Law. 2011;18(2):69-86.
Gulland J. Current Developments in the UK - complaints procedures and ombudsmen. In Adler M, editor, Administrative Justice in Context. Oxford: Hart Publishing. 2010
Gulland J. Independence in Complaints Procedures: Lessons from Community Care. Journal of Social Welfare and Family Law. 2009;31(1):59-72. https://doi.org/10.1080/09649060902761255
Gulland J. Second-tier reviews of complaints in health and social care. Health and Social Care in the Community. 2006 May 1;14(3):206-214. https://doi.org/10.1111/j.1365-2524.2006.00611.x
Adler M, Gulland J. The Experiences, Perceptions and Expectations of Tribunal Users. Council on Tribunals , 2003.