Dr Jackie Gulland
Job Title
Senior Lecturer in Social Work

Room number
2.28Building (Address)
Chrystal Macmillan BuildingStreet (Address)
15a George SquareCity (Address)
EdinburghCountry (Address)
UKPost code (Address)
EH8 9LDResearch interests
Research interests
I am a socio-legal researcher. My research explores the ways in which social welfare law interacts with people's understandings and experiences of their rights. My research concerns how social welfare laws and policies affect people in relation to gender, disability, age and other inequalities. I have particular expertise in social security law and in the real world of social care.
My research is mainly qualitative and I use a variety of methods including interviews, focus groups, documents and archives. I have expertise in using archives for social science research and in analysing qualitative data of all kinds.
My award winning research monograph 'Gender, Work and Social Control: a century of disability benefits' was based on research funded through a Leverhulme Trust Early Career Fellowship. This book won the Social Policy Association Richard Titmuss Book Award 2020.
For more information on this project see my research blog http://www.blogs.hss.ed.ac.uk/constructingincapacity/
I gained my PhD in Social Policy from the University of Edinburgh. This study involved detailed interviews with people who had made complaints about social care services and focus groups with service users of care services. My research questions concerned why people complained, what they hoped to achieve and how complaints mechanisms might be improved.
The key finding from the study points to the need to understand users of social services not just as individuals but as members of wider communities of interest.
Key Publications - please also see 'publications' tab
Books
Gulland, J. (2019) Gender, Work and Social Control: A Century of Disability Benefits, Basingstoke, Palgrave Macmillan.
e-book available at https://link.springer.com/book/10.1057/978-1-137-60564-1
Articles in peer-reviewed journals
Gulland, J. (2024) ‘Age as a condition of entitlement to social security: changing ideas over 30 years’, Journal of Social Security Law, 31(1), pp. 49–63.
Gulland, J., (2023) How does Carer’s Allowance in the UK construct family carers? History and recent developments. International Journal of Care and Caring 1–17. https://doi.org/10.1332/239788221X16716339335353
Gulland, J. (2020) ‘Households, Bubbles and Hugging Grandparents: Caring and Lockdown Rules during COVID-19’. Feminist Legal Studies 28 (3): 329–39. https://doi.org/10.1007/s10691-020-09445-z.
Cree, V., Morrison, F., Mitchell, M. and Gulland, J (2020). “Navigating the Gendered Academy: Women in Social Work Academia.” Social Work Education, 1–15. https://doi.org/10.1080/02615479.2020.1715934.
Gulland, J., (2019 ) 'Conditionality and social security: lessons from the household duties test' Journal of Social Security Law 26, 60–76.
Open access copy available on Edinburgh Research Explorer
Gulland, J. (2017) 'Working while incapable to work? Changing concepts of permitted work in the UK disability benefit system' in Disability Studies Quarterly 37, 4 (Open access)
Gulland, J. (2017) 'All under one umbrella? The Family Guide to National Insurance 1948' in Northern Ireland Legal Quarterly 68, 3 (open access)
Gulland, J. (2013) 'Extraordinary Housework: women and claims for sickness benefit in the early 20th century', Women's History Magazine 71, Spring 2013, 23-30.
Open access copy available on Edinburgh Research Explorer
Gulland, J. (2012), "Fitting themselves to become wage-earners": Conditionality and incapacity for work in the early 20th century', Journal of Social Security Law, 119, 2, 51-70. Article available through the Westlaw database
Open access copy available on Edinburgh Research Explorer
Gulland, J. (2011) 'Ticking boxes: understanding decision making in Employment and Support Allowance' in Journal of Social Security Law 18(2) pp69-86. Article available through the Westlaw database
Open access copy available on Edinburgh Research Explorer
Gulland, J. (2011) 'Taking complaints seriously: the role of informality in complaints about public services' in Social Policy and Society 10 (4), pp483-494.
Open access copy available on Edinburgh Research Explorer
Gulland, J. (2009) 'Independence in complaints procedures: lessons from community care' in Journal of Social Welfare and Family Law 31(3), pp59-72.
Open access copy available on Edinburgh Research Explorer
Gulland, J. (2006) 'Second-tier reviews of complaints in health and social care' in Health and Social Care in the Community 14(3), pp206-214.
Contributions to published books
Gulland, J. (2024) ‘Administrative Justice and austerity: the case of disputes about adult social care’, in S. Cowan and S. Halliday (eds) Socio-Legal Generation: Essays in Honour of Michael Adler. Palgrave MacMillan.
Koslowski, A. et al. (2024) ‘The Role of an Ethics Committee in Co-Produced Research: The Experience of The Disability Research on Independent Living and Learning (Drill) Project’, in Anne Good, Iris Elliott, and Sharon Mallon (eds) Advances in Disability Research Ethics. 1st ed. Bingley : Emerald Publishing,.
Gulland J. (2022) A research agenda for health and social care. In Adler M, editor, A Research Agenda for Social Welfare Law, Policy and Practice. Edward Elgar Publishing Ltd.
Gulland J. (2022) Accountability for welfare. In Alcock P, Haux T, McCall V, May M, editors, Student's Companion to Social Policy. 6 ed. Wiley-Blackwell.
Gulland, J. (2021) ‘Social Justice and Administrative Justice’ in Tomlinson, J., Thomas, R., Hertogh, M. and Kirkham, R. (eds)The Oxford Handbook of Administrative Justice
Gulland, J (2016) 'Accountability for Welfare' in Alcock, P., Haux, T., May, M. and Wright, S. (eds) Student's Companion to Social Policy 5th Edition London: Wiley Blackwell
Gulland J. (2010) 'Complaints Procedures and Ombudsmen: current developments in the UK' in Adler, M. (ed) Administrative Justice in Context, Oxford: Hart Publishing
Topics interested in supervising
I welcome PhD applicants with interests in topics relating to Adult Social Care, Social Security and Disability. I have particular interests in socio-legal approaches to social welfare, history of social welfare, gender and social welfare and in service users' experiences of welfare.
If you are interested in being supervised by Jackie Gulland, please see the links below (opening in new windows) for more information:
Background
I am a socio-legal researcher. My research explores the ways in which social welfare law interacts with people's understandings and experiences of their rights. My research concerns how social welfare laws and policies affect people in relation to gender, disability, age and other inequalities. I have particular expertise in social security law and in the real world of social care.
My recent book 'Gender, Work and Social Control: a century of disability benefits' won the Social Policy Association Richard Titmuss Book Award 2020.
I am a senior lecturer in social work and teach on the social work programme at all levels, including undergraduate and Masters. I also teach research methods across the School of Social and Political Science.
I am committed to widening participation in higher education and to making the social sciences accessible to everyone. I am a Fellow of the Higher Education Academy
I am proud to have been shortlisted for the 'Susan Manning Inspiring Mentor Award' in the College of Humanities and Social Sciences Recognition Awards in 2022.
I am a member of the Social Policy Association, the Socio-Legal Studies Association and the British Sociological Association.
Qualifications
PhD in Social Policy, University of Edinburgh
MSc in Social Policy (by research), University of Edinburgh
MSc in Social and Public Policy, University of Edinburgh
Post-graduate Professional Certificate in Youth and Community Work, Aberdeen College of Education
MA (Hons) Linguistics, University of Edinburgh
Works within
Staff Hours and Guidance
Please email me to arrange a phone call or online or in person meeting at a time that will suit us both.
Publications by user content
Publication | Research Explorer link |
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Gulland J. Administrative justice and austerity: The case of disputes about adult social care. In Cowan S, Halliday S, editors, Socio-Legal Generation: Essays in Honour of Michael Adler. 1st ed. Cham: Palgrave Macmillan. 2024. p. 187 - 207. (Socio-legal Studies). Epub 2024 Sept 28. doi: 10.1007/978-3-031-67244-6_10 |
View |
Gulland J. Age as a condition of entitlement to social security: Changing ideas over thirty years. Journal of Social Security Law. 2024 Mar 29;31(1):49-63. |
View |
Gulland J. How does Carer’s Allowance in the UK construct family carers? History and recent developments. International Journal of Care and Caring. 2024 Feb 1;8(1):98-113. Epub 2023 Jan 11. doi: 10.1332/239788221X16716339335353 |
View |
Gulland J. Insights from health and social care. In Adler M, editor, A Research Agenda for Social Welfare Law, Policy and Practice. Edward Elgar Publishing. 2022. p. 99-115. (Elgar Research Agendas). doi: 10.4337/9781800886339.00012 |
View |
Gulland J. Accountability for welfare. In Alcock P, Haux T, McCall V, May M, editors, Student's Companion to Social Policy. 6 ed. Wiley-Blackwell. 2022 |
View |
Gulland J. Social Justice and Administrative Justice. In Tomlinson J, Thomas R, Hertogh M, Kirkham R, editors, The Oxford Handbook of Administrative Justice. Oxford University Press. 2021 Epub 2021 Jun 10. doi: 10.1093/oxfordhb/9780190903084.013.14 |
View |
Gulland J. Households, bubbles and hugging grandparents: Caring and lockdown rules during COVID-19. Feminist Legal Studies. 2020 Nov 23;21(1). Epub 2020 Nov 23. doi: 10.1007/s10691-020-09445-z |
View |
Cree VE, Morrison F, Mitchell M, Gulland J. Navigating the gendered academy: Women in social work academia. Social Work Education. 2020 Jul 3;39(5):650-664. Epub 2020 Jan 23. doi: 10.1080/02615479.2020.1715934 |
View |
Gulland J. Conditionality in social security: Lessons from the household duties test. Journal of Social Security Law. 2019 Jul;26(2):62-78. |
View |
Gulland J. Gender, Work and Social Control: A Century of Disability Benefits. 1 ed. London: Palgrave Macmillan, 2019. 241 p. (Palgrave Socio-Legal Studies). doi: 10.1057/978-1-137-60564-1 |
View |
Gulland J. Review of Susan Beechey, Social Security and the Politics of Deservingness, Basingstoke: Palgrave MacMillan, 2016, 122 pages, ISBN: 978-1-349-91889-8. European Journal of Social Security. 2017 Dec 18;19(4):369-370. Epub 2017 Dec 18. doi: 10.1177/1388262717746208 |
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Gulland J. All under one umbrella? The Family Guide to National Insurance 1948. Northern Ireland Legal Quarterly. 2017 Nov 7;68(3):259-70. |
View |
Gulland J. Working while incapable to work? Changing concepts of permitted work in the UK disability benefit system. Disability Studies Quarterly. 2017 Nov 1;37(4):1-35. 6. doi: 10.18061/dsq.v37i4.6088 |
View |
Gulland J. Book Review Justice, Care and the Welfare State (Engster) and Family Policy and Disability (Rimmerman). European Journal of Social Security. 2017 Mar 9;18(3):324-327. doi: 10.1177/138826271601800307 |
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Gulland J. Accountability for Welfare. In Alcock P, Haux T, May M, Wright S, editors, Student’s Companion to Social Policy. 5 ed. London: Wiley-Blackwell. 2016. p. 313-319. 44 |
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Gulland J. Review of "Underclass: a history of the excluded since 1880" by John Welshman. Social Policy and Administration. 2015 Sept;49(5):671–672. Epub 2015 Aug 28. doi: 10.1111/spol.12158 |
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Gulland J. Extraordinary housework: Women and sickness benefit in the early-twentieth century. Women's History Magazine. 2013 Apr 30;71(1):23-30. |
View |
Gulland J. "Fitting Themselves to Become Wage-Earners" Conditionality and Incapacity for Work in the Early 20th Century. Journal of Social Security Law. 2012;119(2):51-70. |
View |
IPSOS Mori. Collection of client feedback and outcome information across the CLAO network. Scottish Legal Aid Board, 2011. 80 p. |
View |
Gulland J. Taking Complaints Seriously: The Role of Informality in Complaints About Public Services. Social Policy and Society. 2011 Oct;10(4):483-493. doi: 10.1017/S1474746411000236 |
View |
Gulland J. Ticking Boxes: Decision-Making in Employment and Support Allowance. Journal of Social Security Law. 2011;18(2):69-86. |
View |
Gulland J. Current Developments in the UK - complaints procedures and ombudsmen. In Adler M, editor, Administrative Justice in Context. Oxford: Hart Publishing. 2010 |
View |
Gulland J. Independence in Complaints Procedures: Lessons from Community Care. Journal of Social Welfare and Family Law. 2009;31(1):59-72. doi: 10.1080/09649060902761255 |
View |
Gulland J. Second-tier reviews of complaints in health and social care. Health and Social Care in the Community. 2006 May 1;14(3):206-214. doi: 10.1111/j.1365-2524.2006.00611.x |
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Adler M, Gulland J. The Experiences, Perceptions and Expectations of Tribunal Users. Council on Tribunals , 2003. |
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Gulland J. Weighing up the bag of potatoes test: Tribunals and incapacity benefit. 1996. 77 p. |
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